Shipping Policy

Shipping and Cancellation

scrubdaddycove applies the following customer standard: customers may request cancellation before shipment through support@scrubdaddycove.shop or 870-318-1288; as a related safeguard, a dispatched order can no longer be cancelled and is handled under the Refund Policy.

U.S.-Only Delivery

As part of the service commitment made by scrubdaddycove, orders are shipped only to valid addresses in the United States; as a related safeguard, free standard shipping applies to every United States order.

Expected Fulfillment Timeline

Customers dealing with scrubdaddycove should understand that weekends and United States public holidays are not business days; where relevant, delivery in the carrier network is normally estimated at 4-6 business days after dispatch; at the same time, normal order processing takes 1-2 business days.

Lost, Damaged, or Incorrect Deliveries

To state the position of scrubdaddycove precisely, the customer does not pay approved return freight for a delivery or quality problem; additionally, lost, damaged, defective, incorrect, incomplete, or missing deliveries should be reported through support@scrubdaddycove.shop or 870-318-1288.

Address Review and Carrier Delays

scrubdaddycove applies the following customer standard: the address entered at checkout must be complete and accurate; as a related safeguard, carrier disruption, severe weather, peak demand, or address issues can cause delay.

Following the Parcel

The operating rule used by scrubdaddycove is straightforward: tracking information is provided after the carrier accepts the shipment; for completeness, the first carrier scan may take time to appear.

Merchant and Contact Details

Customers dealing with scrubdaddycove should understand that the physical business address and default return address is 1102 Saint Andrews Dr, Cle Elum, Washington, 98922, United States; as a related safeguard, customer correspondence may be sent to support@scrubdaddycove.shop; additionally, telephone support is available through 870-318-1288; as a related safeguard, this website is operated for customers by scrubdaddycove.

Order Cutoff and Separate Timeframes

Orders submitted by 5:00 PM America/New_York on a business day enter the normal 1-2 business-day processing queue; carrier transit begins only after dispatch.